Hi, this is Nick, and in this guide, you will learn how to fix Chromecast No Sound issue. The solutions provided in this tutorial work on all Google Chromecast devices.
Many Chromecast users are complaining about the no sound issue with Chromecast. It’s a common issue. However, you would like it resolved quickly to experience the best of entertainment without any interruptions.
If you have run into this issue, it means you cannot hear the sound while streaming through Chromecast with your favorite apps like YouTube, Disney+, etc.
Whether you have bought a new Chromecast device or have an old one, this guide will help you to resolve this issue without technical help from professionals. I am positive that this guide will also help fix any other type of sound issue you may be experiencing with your Google Chromecast.
I have also prepared a list of the reasons why your device stops playing audio from the Television. Let’s understand what causes Chromecast no sound issue.
Reasons behind Chromecast No Sound issue
Apparently, there’s no specific reason behind why you are not able to hear the sound. If you experience the same issue with your device, then you should not stress too much as there are some simple solutions available that you can try to fix this issue quickly.
Before we jump on to the list of methods to fix Chromecast’s no sound issue, let’s check out the common reasons behind why your device is unable to play audio from the TV.
- TV Settings
Every Electronic device has different settings that need to be changed when you connect an additional device to it. Televisions also come with different settings to play audio from external devices. Go to the Settings option and check the Audio option from the Television. Or you can simply use the Volume up button from the remote control.
- No Power Supply
Chromecast device needs to be connected to the HDMI port of your Television. If the connection is not proper, the chances of experiencing such issues are high.
- Zero Volume from Smartphone
Many users complain about no sound issue from their device without checking the volume of their smartphones. Once your Chromecast device is connected to the TV, you can control the sound of the TV. If the Smartphone’s volume is zero, you won’t be able to hear any type of audio from the device.
- Chromecast Issue
Due to some bugs or irrelevant connections, you may face a Chromecast No Sound issue. You can resolve it by rebooting the device or simply updating it to its latest version. We will learn more about the same in detail in this article.
- Volume Slider Button
We can control the Chromecast device using the Google Home app which is available for both Android and iOS mobile platforms. Google Home app comes with a built-in Volume Slider option that lets you manage or control the audio. If the slider is set to the lower limit, you won’t be able to hear any audio from the device.
These are the most common reasons behind the Chromecast No Sound issue. After thorough research and practice, we have come up with the best working solutions to fix this issue.
Note: The following methods work with the different generations of Chromecast devices. No matter whether you use the first generation or the third, you can follow these methods to resolve this audio issue.
How to Fix Chromecast No Sound Issue?
As noted above, the Chromecast No Sound issue can be fixed easily by following the simple steps on your own. One can easily fix this issue by following one of the below-given methods.
The troubleshooting steps are given below to fix Chromecast No Sound issue can be performed by anyone. It doesn’t require any kind of special skills or training.
Method 1: Restart the Video
Being a technology device, Google Chromecast experience different types of issues. Chromecast no sound issue can be fixed by simply restarting the video that you are trying to play from the device.
Due to some technical glitches, Chromecast may not be able to play the audio of that particular video. To fix this issue, stop the video by tapping on the stop casting option and then re-play the video again.
Besides this, you can also try to force shutting down the app on which you are playing the video. If you are casting the video using a Chromecast device from the YouTube app, just close down the YouTube app and launch it again. Connect it back to the Television.
This should resolve the issue as the same method has helped many Chromecast users fixing this issue.
Method 2: Check the Wired Connection of Chromecast
Chromecast device needs to be connected to your Television’s HDMI port. The device comes with a compatible cable. One end of the cable is for the HDMI port and the other is for the device itself. If there is some connection issue between the device and the TV, you may not hear the audio from the device.
So the first thing you need to check here is the wired connection between the device and the TV. Try following these steps:
- Remove Chromecast device from the HDMI port.
- Clean the cable and the port thoroughly before you connect it again.
- If there is an additional HDMI port, you should connect it to that port instead of using the same HDMI port.
- For a better experience, try removing the micro USB port from the device also.
- Keep the device and the cable disconnected from the Television for a while.
- After cleaning up everything well, try connecting the device.
Start streaming videos from your Smartphone and see if the issue is resolved. If the same issue is persisting, then jump on to the next method.
Method 3: Check the TV’s Audio Settings to fix Chromecast No Sound Issue
The second common fix to solve the Chromecast No Sound issue is by checking the TV’s built-in audio function. To do so, take your TV’s remote control and see if the Volume is low.
Besides this, you should also check if there is any external device connected to your Television. If you also play games or a music system is connected to your Television, you should disconnect it first.
To re-check the volume function, try playing music from the built-in speaker or any other external device. If you hear the correct sound from external devices, then there must be a problem with your Chromecast. You should follow the next method to fix the issue.
Method 4: Check the Volume Slider from Home App
Google Home is the primary app for controlling the Chromecast device. You can take full control of the device and can make changes to its existing settings easily. The app is available for free for both Android and iOS mobile platforms.
Google Home app has a built-in volume function to control the volume of the device connected to the Television. There is a slider function given on the Home app with which you can control the audio.
Open the Google Home app and select the Media option.
Check if the Volume Slider is up. You can also mute or unmute the audio using this function quickly. If you do not have the remote control, you can control it using the Google Home app.
If everything seems fine, but still the audio is not coming out from the Television, then we would request you to follow one more method which is given below.
Method 5: Reset Chromecast Device
You can fix the most common issues of the Chromecast device by simply rebooting or resetting the device. After following all the given methods, we have come to know that the issue is not with the Television, but with the Chromecast device.
To fix this, you should reset or reboot the device. How to Reset Chromecast is the most common question asked by users on various forum sites. To do this, you just need to press the Reset button given at the backside of the device. Press and hold this button until you see the white blinking light on the device.
Apart from this, you can also reset or reboot the Chromecast device right from the Google Home app. To reset the Chromecast device, follow these steps.
- Open the Google Home app from your device.
- Select the Chromecast device connected to your Television.
- Click on the three-dot button to open the Settings menu from the top-right corner.
- From here, select the Factory reset option. This will reset your device after a few seconds.
Once the device is reset, try connecting it to the Television once again and see if the issue is resolved. If the issue is still persisting then the last thing you can do to resolve this issue is seeking professional help from Google’s team.
According to experts, if you are not able to fix it after following the above methods, then you should reach out to Google’s official help center to fix this issue
Google has a dedicated customer support team to look after the issues faced by the Chromecast users. Google Chromecast comes with a warranty period of one year. If your device is still under warranty, you can simply ask for a replacement from Google.
Chromecast No Sound Frequently Asked Questions (FAQs)
It could be due to a number of reasons. You can fix this issue by simply re-checking the volume function on your Television and your Smartphone. There are some different working methods also available that you can try to fix this issue. The methods are given above.
To play videos through Chromecast from different websites, you need to take permissions. You can mute or unmute websites using this function from the Google Chrome browser.
Go to the Settings menu, and then select Site Settings. Click on the Privacy and Security option from the left sidebar. Select the Sound option from the right side and enable it by clicking on the toggle button.
Chromecast device is designed to work with almost all types of apps on Android and iOS devices. The device supports Netflix, YouTube, Disney+, Amazon Prime Video, Hulu, and many more. When you launch the app, you would see the Casting button on the upper right side.
These are some of the working methods that you can try to fix the Chromecast No Sound issue. Most of the users have fixed this issue by following these methods. If none of the above-listed methods work for you, you can get assistance from Google’s official help center. If the device is still under warranty, you should get it replaced.
If you know of any other such working method to fix the issue, then do let us know in the comments section. We would definitely like to add the new method to this list so that it can help others too. You can also drop us your queries and questions in the comments section given below this post.