Hi Everyone. I am Nick. If your Chromecast is displaying a Could not communicate with your Chromecast message while trying to stream content, then this guide will help you resolve this error message.
Chromecast users experience such common issues after upgrading their router or the software on their smartphones. Many factors can affect the overall performance of your Chromecast device. For that reason, you need to figure out the actual issue which displays such an error message.
What Causes Could not Communicate with your Chromecast Message?
Unfortunately, there’s no specific reason behind why you are getting this error message. However, after doing proper research and trying out various fixes, we have compiled a list of all the potential reasons which could show you this error message.
- You have recently upgraded your Wi-Fi Router
- You have changed your network’s settings
- Your Internet Connection is not stable
- The Google Home app is not upgraded
- A bug-related issue on the Chromecast Device
These were all the reasons behind displaying the “Could not communicate with Chromecast” error message on your display. To fix this problem, we have provided all the methods with proper instruction steps. Let’s get on to the methods to fix this error message.
How to fix the Could not communicate with Chromecast Message?
I am going to discuss 6 different methods to fix the Could not communicate with Chromecast error message. Please try them one by one to find out which one works for you.
Method 1: Check Your Internet Connection
The most common reason behind getting this error message is you do not have a stable Internet connection. For that reason, you need to check the Internet connection of your Wireless Router. Try to watch a short video clip on YouTube using your Smartphone. This way you can determine if there is a network-related issue or not.
You can also try surfing the different websites on your computer system or mobile device to check the stability of the connection. If you are not able to open the websites faster, this means you have a poor Internet connection.
Chromecast requires a faster and stable Internet connection for an uninterrupted streaming experience. If you determine the network-related issue, then try to fix it by calling out your Internet Service Provider.
Alternatively, you can check the current speed of your connection by using online speed testing tools. Just search for the speed testing tools and check your download and upload speed.
Method 2: Reboot Your Wireless Router
Sometimes due to a network glitch, the connected devices couldn’t get proper connectivity and results in showing error messages like this. You can’t surf the web from any other devices even if you are getting proper Internet connectivity.
In this case, you need to turn off the main switch of the Wi-Fi router and then unplug the power plug of the Router from the power source. Leave it as it is for up to 10 seconds and then replug the adapter to the main power source. Now, turn on the main switch and let the router establish the connection.
Now, try to connect your smartphone or PC and see if the connectivity is back. Once you check the connectivity, you can try connecting the Chromecast device. The error message should be gone.
Method 3: Keep the Google Home App Up-to-date
Google Home app receives new updates regularly with new features and functions. The company releases new updates after encountering potential bugs and removing them to make the device more stable.
Google Home app is available for free for both Android and iOS devices. If your device doesn’t have the automatic update option enable, you have to manually update the app to its latest version.
Note: If the Google Home app is already updated to its latest version, you won’t see the Update button.
For Android users, go to the App Store, search for the Google Home app. If the app has received an update, you could see the Update option there. Select the Update option to update the app.
For iOS users, go to the App Store and search for the Google Home app. Select the Update option to update the app manually on your device.
Once the app is updated, you can establish the connection to a Chromecast and start streaming the content without the error message.
Method 4: Try AirPlane Mode
Airplane Mode fixes Network-related issues on your smartphone. When it comes to fixing such issues, try enabling Airplane Mode on your Smartphone and then disable it after some time. This will clear all the glitches and reconnect your devices to a working network.
Once you disable the Airplane Mode, just relaunch the Google Home app and set up your device’s connection to a Chromecast. This method might not work for you; however, a Reddit user has posted an answer regarding this. He has been able to resolve this issue by simply enabling and disabling the Airplane mode.
Method 5: Reconnect Your Chromecast Device
Google automatically upgrades your Chromecast device when it is connected to a network. You don’t need to upgrade it manually as soon as it is connected to an active network.
You can check the current firmware version of your Chromecast right from the Google Home app. Just go to the Home app and select the Settings option. Scroll down to see the current firmware version on the device.
Disconnect Chromecast from the Television Set and then re-connect it after some time. Soon, the device will be connected to a network and you should no longer see the “Could not communicate with Chromecast” error on the display.
Method 6: Factory Reset Chromecast
If none of the above methods work for you, the last method is resetting the Chromecast device. Yes, by Factory Resetting the device, you can resolve several issues on the Chromecast device. There are two ways to Factory Reset a Chromecast. You can easily reset a Chromecast device by following either of them method provided below.
1. Manually Factory Reset a Chromecast
Follow the steps below to factory reset Chromecast manually:
1. Remove Chromecast from the HDMI port, keep it connected to the power source.
2. Hold the device in your hand, you would see a small Reset button beside the micro USB port on the device.
3. Press and hold this Reset button until you see the white indicator light. You would see an orange/ red light in between the process, do not release the button until you see a stable white indicator on the device.
4. When your device displays a white indicator, this means it is now reset and ready to stream.
2. Factory Reset Chromecast using Google Home
Alternatively, you can Factory Reset a Chromecast device using the Google Home app. To do so, follow the below-given steps.
1. Open the Google Home app on a respective Smartphone and Select the connected Chromecast device.
2. Open the Chromecast Device Settings option.
3. Scroll down this page, the second last option is Remove device. Select this option to remove the Chromecast from home and Factory Reset the device.
Concluding “Could Not Communicate with Your Chromecast”
This is how you can fix the Could not communicate with your Chromecast error message. We have listed down all the working methods that could help you resolve this issue on your Chromecast. If you have any other fix, don’t forget to share it with us in the comments section given below this post.