Chromecast Keeps Disconnecting? Hi, I am Nick, and in this guide, we will take a look at the possible reasons and try to fix this issue for you. Keep reading!
Google’s Chromecast is undoubtedly the most popular streaming device available in the market at a reasonable rate. With the growing popularity of the web, most people have now switched to online streaming platforms. With the help of the Chromecast device, you can stream anything from your mobile device to a television screen.
Chromecast runs well once you set up the device with your television under the same wifi connection. Many Chromecast users have been facing connection issues on their devices. Their Chromecast keeps disconnecting and they don’t know how they can fix this issue.
If you are also facing the same issue, then this guide will help you to fix it. The following guide is prepared after thorough research of various forums and practical sites where users post their working solutions with proper steps.
Chromecast intermittent disconnection is one of the most common issues faced by Chromecast users. For that reason, we have thought of preparing a detailed guide with all the working methods so that you can quickly fix this without wasting your time.
Unlike other streaming devices such as Apple TV, FireStick, etc., Chromecast’s issues can be resolved faster. Anyone can fix the common Chromecast issues by rebooting the device for once. We will discuss more on this method later in this post.
Before we jump on to the methods to fix Chromecast keeps disconnecting error, let’s find out the reasons behind this issue first. After knowing the reasons, you can fix this issue by yourself with different tweaks if you are from the technical side.
For normal users, here we have put together all the information with the steps. No matter whether you are from a technical side or a casual user, you can follow these methods to fix the most common issues of the Chromecast device.
Why does my Chromecast Device Keep Disconnecting?
There is no specific reason behind this error. However, after knowing the same issue from hundreds of users, we have compiled a list here.
1. Wifi Connection Issue
Your Chromecast device and the Mobile phone must be connected under the same wifi connection. If your wifi connection is not stable, then you might face this issue again and again. Make sure to check the wifi connection first.
2. Internal Glitch
Due to some internal glitch, you may face Chromecast keeps disconnecting error. Check for the internal glitches and try to resolve the same by rebooting your device.
3. Firmware Update
Google sends regular firmware updates to resolve bugs and glitches for smooth entertainment. If your device has received a new firmware update, you may face this issue.
4. HDMI Port
Chromecast needs to be plugged into the main HDMI port of the television to work effectively. Usually, Televisions come with multiple HDMI ports and if you insert it on the secondary port, chances of experiencing such issues are high. Remove the device from the secondary port and insert it back to the primary port.
5. Connection to the USB Port
If the Chromecast device is connected to the television’s USB port, then you may face this issue. For best results, use an external adapter to plug in the USB end of the device.
6. Issues with Devices
Most new Android users are facing this issue just because of the latest battery saving mode enabled on them. Premium-end devices limit the battery consumption by third-party apps. To do so, you have to give permissions to the device after adding an app to the list.
These are some of the most common reasons behind Chromecast keeps disconnecting. Let’s get on to the various methods that can help us fix this issue.
Methods to Fix Chromecast Keeps Disconnecting
Here, you will find various methods to fix the issue.
Method 1: Check your wifi Connection
The first thing you need to do here is to fix the issue is checking your wifi connection. If your wifi connection is unstable or has weak signals, your device may get disconnected and you will experience the same issue again and again.
To fix this issue, you have to check the wifi signal’s strength and stability. There are multiple ways to check the strength of your wifi connection and its stability. You can either use a smartphone or a laptop to check whether the wifi connection is good or not.
The easiest method to test the speed of your wifi connection is the official Google wifi app. You have the option to check the wifi signal using the Google Home app. However, the Google wifi app is more effective when it comes to checking the strength and speed.
The Google Wi-Fi app is available for free for both Android and iOS mobile platforms. You can download this app and test it out speed. If the speed of your Wi-Fi router is low or has lost its stability, you need to contact your Internet Service Provider to fix it.
Method 2: Relaunch the App
Sometimes, your connection becomes unstable due to internal glitches. Mobile applications face such issues while streaming something using different streaming apps.
If you are streaming something on Youtube through Chromecast, then you should close down that particular app and relaunch it to fix the issue. Follow these steps to do so:
- Open the app on which you are streaming videos. If you are using Youtube, open the app.
- You will see that the app is connected to the Chromecast and it’s being streaming videos through the device.
3. Double-press the home button to bring the list of on-going apps.
4. Select the YouTube app and close it down.
5. Go to the Application menu and relaunch the YouTube app.
6. Click the Cast button to make a new connection with the help of the Chromecast device.
7. After a successful connection, you can start streaming YouTube videos, songs, and more on your Television set.
By doing this, all the internal glitches and bugs of the app will be gone and you can start streaming videos smoothly through the Chromecast device. If the issue is persisting, try to follow the next method.
Method 3: Keep the Device Up-to-date
Google sends regular updates to its devices to resolve the minor issues reported by the users. Just like the Android smartphones, the Chromecast device also receives regular firmware updates. If your device is not up to date, you may face some issues. The following steps will help you to know about updating the Chromecast device to its latest firmware.
Updating a Chromecast device is pretty simple. As soon as you have a stable and high-speed Wi-Fi connection, you don’t need to worry about the new firmware update of the Chromecast device.
Chromecast device updates itself as soon as it receives a new firmware update. Since the device keeps on connecting to the Television set, it will be updated automatically without your knowledge.
Whenever a new update available, you will see the update process on the television screen. It will take up to 10 minutes to download and install the new update to the device.
To check the latest firmware, you can follow the below-given steps.
- Open Google Home App from your Mobile device.
- Select the connected device from the Home screen.
3. Tap the gear icon to open the Settings menu.
4. Scroll down the page. The last option shows you the current firmware version of the device.
5. You can check for the new update by tapping on the same option.
Method 4: Use Primary HDMI port
Most Televisions come with multiple HDMI ports. Since Chromecast is the primary streaming device, you need to plug in the device to its main port i.e. the primary port.
You could see the Primary and Secondary signs on the HDMI ports at the back or the side of the TV. If you have plugged the Chromecast device into a secondary port, remove it from there and plug-in back to the Primary HDMI port.
This solution has worked for many users and they have fixed Chromecast keeps disconnecting issues by doing so. You may also want to give this method a try to resolve the same issue.
Method 5: Use a USB Adapter to Fix Chromecast Keeps Disconnecting issue
The built-in USB port on the Television set sometimes does not get the required power. For that reason, the connected device may experience unwanted issues. If you have plugged your Chromecast’s main power end into the TV’s USB port, you need to change it immediately to fix the connection issue.
Make sure you use an external USB adapter and plug-in the one-end of the Chromecast to this adapter on a separate electricity plug. By making this connection, the device will get constant power and there will be no voltage fluctuations. This has also worked well for more Chromecast users. Try following this method as well.
Method 6: Check for the Apps’ Compatibility on the Device
New Android devices come with a unique power-saving mode. The power-saving mode is enabled by default and many users are not aware of it. This feature prevents third-party apps from using the data from the device. For some users, the Chromecast keeps disconnecting when their device remains idle for a few minutes.
To fix this issue on the latest Android devices, you need to give permissions to the device to consume the data and other features. You may also want to add the apps manually to the list as many premium-end Android devices are asking for the same.
1. Open the Settings menu from the main Apps menu.
2. Select the Battery option.
3. Turn off the Power Saver Mode.
Note: By disabling the power save mode, you may fix this issue on a standard Android device. But for premium-end new Android devices, there are a few more steps to follow.
4. Select the Unmonitored and Monitored option.
5.Here, you need to add the app you want to use with the Chromecast device. You can add the apps manually by searching for its name.
6. Once the app is added, you can start streaming videos from those apps uninterruptedly.
Chromecast Keeps Disconnecting Frequently Asked Questions
There is no specific reason behind this issue. However, you can follow our detailed methods and given instructions to fix this issue. All the working methods to fix this particular issue are listed above with proper step by step guidelines.
If you are not able to connect your Chromecast device, try checking the Wi-Fi connection. If the Wi-fi connection is not stable, you may face a connection issue.
Yes, you need to keep your Chromecast device updated to its latest version. The device keeps updated itself as soon as new firmware is available. Make sure you have a good high-speed Internet connection.
Wrapping up the “Chromecast Keeps Disconnecting” issue
These are the methods that you should follow to fix the Chromecast Keeps Disconnecting issue. To make things easier for new users, we have provided step by step instructions and screenshots also. By following these methods, you can fix any type of connection issue that you face on your Chromecast device and mobile device while streaming videos on a TV.
If none of the above methods work for you and the issue is persisting, there must be a problem with the device. In this situation, you should ask for a replacement if it is under the warranty period. You may also get assistance from the official help center page. You will get immediate assistance from the expert.